Sussan Reviews

Sussan has an overall rating of 4.5 based on 28 reviews. Customer feedback on Sussan is mixed: Sussan reviewers highlight positive aspects like stylish clothing options, good quality materials, frequent sales and discounts, excellent customer service, which strongly appeal to fashion-conscious women looking for contemporary styles. However, Sussan is often criticized for its limited size range, higher price point, occasional stock issues, website navigation challenges.

4.5/5.0

28 reviews

5 Stars

17

4 Stars

4

3 Stars

5

2 Stars

0

1 Star

0

All Sussan Reviews (28)
margiemcneil0178
May 17, 2026
"Arrived Right on Time"
No issues at all, really. It arrived right on time, right on time, and everything was simple and easy.
Harvey_bommarito00
May 15, 2026
"Really quick delivery"
I ordered from Sussan and my parcel arrived much sooner than I expected. I got updates along the way, which was really helpful. The clothes were packed well and everything turned up with no problems. I am happy with how fast and easy the whole thing was.
BISHOP
May 11, 2026
"Quick and helpful service"
They got back to me really fast and sorted everything out without any hassle. it was a smooth experience, and I’d definitely mention them to a friend if they needed help with something similar.
StellaBurks
April 21, 2026
"Pretty impressed, unless I'm just being easily pleased"
I’ve picked up a few tops and some sleepwear from Sussan now, i’ve been really happy with them. Maybe I’m just not that hard to impress, but the quality has felt genuinely good so far. The fabric is soft and doesn’t have that thin, cheap feel, and everything has washed well without stretching out or going weird. The sizing has been accurate for me too, which is always a bit of a gamble. It’s just nice to buy clothes that are comfy and don’t look worn out after a couple of wears. I’d definitely buy from them again.
adamjohnson6292
April 20, 2026
"Did a click and collect order from..."
Did a click and collect order from Sussan and yeah, it was ready in the end, just took a bit longer than I thought it would. The staff were really nice when I went in to grab it though, so that helped. Wasn’t a bad experience or anything, just reckon the updates could be a bit better
lora.Greenlief
March 31, 2026
"Finally, clothes that don’t make me overthink sizing"
I’ve ordered a few things from Sussan now i feel so relieved. I’m usually stuck between sizes, which can be so frustrating, but I’ve actually been able to find pieces that fit comfortably instead of feeling like I’m forcing myself into them. And the best part is the clothes still look cute in the bigger sizes, not like the design suddenly changes. It sounds small, but it makes online shopping feel way less stressful and kind of enjoyable again.
CANNADAY
March 29, 2026
"Refund came through without much fuss"
I sent back a couple of items that didn’t quite fit and expected the refund to take a while. It ended up being sorted quickly though. I got the email update, and the money was back in my account not long after. Maybe it wasn’t instant, but that’s fair enough with returns. Overall it was easy and I didn’t have to chase anyone, so I’m happy with how it was handled...
esther_Davies94
March 26, 2026
"I usually have no trouble finding my…"
I usually have no trouble finding my size in stock, which is always a relief. A few of the popular colours do sell out quickly, but overall I’ve been really happy with the experience.
james-Burns
March 21, 2026
"Solid value"
I’ve been happy with it. The prices feel fair, and the clothes hold up better than I expected after a few washes. Nice.
rachelphillips2722
March 14, 2026
"My order arrived fine, but the tracking updates..."
My order arrived fine, but the tracking updates were kind of slow and not super clear. I had to keep checking on it myself a few times, which was a bit annoying
hello_arnold345
March 14, 2026
"I’m not totally sure how far it..."
I’m not totally sure how far it all goes, but I do like that Sussan seems to be making an effort with better fabrics and sharing recycling info. It could probably be a bit clearer, but overall it feels like a positive step...
hello_james114
March 11, 2026
"I needed to swap a top…"
I needed to swap a top for a different size it was really straightforward. The return instructions on sussan.com were easy to follow, and my exchange was sorted quickly. I didn’t have to follow up or chase anyone, which I really appreciated. Definitely happy with the experience and I’d shop there again
James_zamora99
February 27, 2026
"Easy pieces I keep reaching for"
I’ve picked up a few things from Sussan recently. Just here and there. i’ve been really happy with them. The designs are simple, but in a good way. Not boring. Just easy. I can wear them to work, then still feel fine grabbing coffee after without feeling too dressed up. The colours are nice too. Soft prints, nothing too loud, which is more my style. A bit relaxed, but still looks like I made an effort. I’ll definitely keep checking the site when I feel like adding a few new pieces to my wardrobe...
clara_Lindsey93
February 25, 2026
"Got exactly what I ordered"
Everything showed up exactly as I ordered it, with no mix-ups or weird substitutions. it’s ridiculous that this isn’t always the norm, but I’m glad this order was simple and correct.
anita1970
February 21, 2026
"Good deals, but checkout can be a little annoying"
I’ve shopped here a few times before, and the sales are usually decent. This time, my discount code wouldn’t work at checkout, which was a bit frustrating, but I still ended up getting a fair deal overall.
HARMON
February 19, 2026
"I’m kind of in a rush, but…"
I’m kind of in a rush, but basically it’s comfortable enough when you first put it on. After wearing it for a while though, it starts to feel itchy and a little annoying.
hello_louis508
February 15, 2026
"I ordered a top from sussan.com.au and was..."
I ordered a top from sussan.com.au and was pleasantly surprised by how accurate the listing was. The colour, fit, and fabric all matched what was shown online, which isn’t always a given when shopping for clothes.

The sizing info was helpful too, I went with my usual size and it fit well. Overall, I’m happy with the purchase and would probably order from them again.
Janice.perez
February 08, 2026
"Lovely store to casually wander through"
I popped into Sussan and it was such an easy store to wander around in. It didn’t feel squishy or chaotic, and nothing looked like it had been shoved onto the racks in a rush.
The layout made it simple to find the different sections, and the racks had enough space that you could actually look through things properly. Weirdly, I remember there was this one little display table that was lined up so neatly it made me notice how calm the whole place felt.
The lighting was warm and the whole vibe was comfy without feeling too polished or intimidating. It was just a nice spot to browse at my own pace, and I’d definitely go back for another look.
ritatedrick7518
January 24, 2026
"Fits Just Right! :)"
I ordered my usual size and it fit really well! No awkward tight spots or weird surprises, which was a relief. happy with how accurate the sizing is :)
delores1994
January 10, 2026
"I popped into Sussan after spotting…"
I popped into Sussan after spotting a top online but wasn’t too sure which size would fit best. The lady helping me was so patient and didn’t make me feel rushed at all. She grabbed a couple of different sizes for me to try and even went out the back to check if they had another colour available, which I really appreciated. The top ended up being lovely in person too, and the help made the whole thing much easier. Only giving 4 stars because the queue moved a bit slowly, but the staff were genuinely friendly and helpful

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